» Product Questions
» Purchasing Questions
» Questions About Our Web Site
Q: I usually shop from wholesaler/distributor catalogs. How can
I find out about styles and colors available in the entire Hanes line?
A: You can request a current catalog and swatch card by calling
800-685-7557 or sending an email to firstname.lastname@example.org.
You can also browse our product line here on the web site in either the
catalog or product locator
Hanes Bullseye areas.
Q: What is ring-spun yarn?
A: Ring-spun yarn is a superior cotton yarn that results in a softer,
more durable fabric than open-end yarn. The time-honored process of ring spinning
requires two more processing steps than open-end yarn production and ring-spun yarn
takes five times longer to produce.The additional steps involve continuously twisting
and narrowing the rope of cotton fibers. This continuous fiber “helix” or twist
gives ring-spun yarn extra softness and strength. The resulting garments feel softer
wash after wash.
Q: Are your garments pre-shrunk?
A: Yes. We use a pre-shrinking process known as compaction. Compaction
forces the same amount of fabric into a smaller area. Cotton is a natural fiber
and will shrink. The purpose of compaction is that as the fiber shrinks, the compaction
washes out. The net result is very low shrinkage.
Q: What does fabric weight mean (i.e. 6.1 oz.)?
A: It is the average fabric weight per square yard based on available
Q: What is the difference between the Hanes Beefy-T, the Tagless
and the Hanes Heavyweight t-shirts?
A: The Beefy-T t-shirt is made from 100% ring-spun cotton yarn
for a soft luxurious hand. This ring-spun yarn makes it softer and more durable.
Beefy-T is the only major brand of t-shirts made with ring-spun yarn. Most t-shirts
are made with open-end yarn. Tagless® t-shirts are made from 100% ComfortSoft® cotton
yarn with a tag-free label, so no more itchy scratchy necks. Both shirts have premium
features such as shoulder-to-shoulder taping, coverseamed neck and double-needle
sleeve and bottom hems. The Hanes Heavyweight is made from 5.2 oz 100% ComfortSoft®
cotton yarn and features taped neck and double-needle bottom and sleeve hems.
Q: What is PrintPro® XP fleece fabric?
A: PrintPro® XP means eXtra Performance. This new fleece fabric
is: low pill - made with airject yarn, has a tighter canvas - 5% tighter than the
original PrintPro fabric, and is more durable - the combination of airjet yarn and
tighter knit surface improves the after wash appearance wash after wash.
Q: What is Hanes StayClean®?
A: Hanes StayClean® is a collection of sportshirts that offers
dual-action stain protection. First, the fabric resists staining by repelling nasty
spills and drips. Next, the stubborn stains that may set into the fabric are released
during the wash, so the shirt will look newer longer. Hanes StayClean® sportshirts
are offered in a wide variety of styles, colors and sizes for men, women and children.
Q: Can Hanes produce products with my company's private label?
A: We can assist customers in determining the best method of procuring
private label products either through label-change contractor resources or a large
volume in-house private label manufacturing program. For more information contact
our National Accounts Sales Representatives at 336-519-4474.
Q: What is HOB Central?
A: HOB Central is a supplemental pick-pack service for Hanes |
Outer Banks wholesale customers. Wholesalers will take orders for the products in
HOB Central stock and Hanes will pick and package the goods and ship them to the
final destination. Distribution centers in Ontario, CA (Southern CA) and Elizabethtown,
KY (near Louisville) will support the program, each carrying the full line of available
products. Approximately 80% of the US will be serviced in 2 days. Eleven HOB Central
wholesalers will share the inventory in the distribution centers.
Q: Where can I buy/find Hanes products?
A: Hanes products are sold through a large network of wholesale
distributors. You can use our Wholesaler
Listing and Product Locator
services to help you locate the products you need at a distributor close to you.
The Product Locator service is also available via phone at 800-685-7557.
Q: Can I buy direct from Hanes?
A: Yes, however, it is often more advantageous to order from one
of our wholesalers/distributors because they offer many services, such as lower
freight costs, one day service, small order quantities, credit cards, etc., not
available through direct purchase.
Q: How do I qualify to buy from a wholesaler/distributor?
A: Most wholesalers require that you are a registered business
with a tax identification number. Other requirements may vary according to the wholesaler.
You will need to check with the wholesaler for other requirements. Use our
Wholesaler Listing to find complete contact information for each of our
Q: I understand that wholesalers will not accept returns of printed/embellished
garments that have manufacturer defects.
A: We stand behind all of our manufactured garments and we require
the same of our wholesalers. Wholesalers should accept returns of your printed/embellished
garments with manufacturer defects.
Q: How/where can I purchase off-quality and close-out products?
A: To find a complete listing of our closeout styles and colors
visit our Product Locator. To purchase
direct - contact our off-quality Sales Manager at 1-800-685-7557.
Q: Is there a sales representative for my area?
A: Yes , please call Customer Service at 800-685-7557 to contact
the sales representative from your area
Questions About Our Web Site
Q: What is the Hanes Bullseye?
A: Hanes Bullseye
refers to our product locating services both on our web site and toll free number
1-800-685-7557. You can use these services to help you quickly and easily find out
which wholesaler/distributor has the Hanes product you need in stock.
Q: Why should I register on this web site?
A: Registering with Hanes ensures that you stay informed about
current product information and marketing promotions. The web site offers time saving
product locator features such as preferred wholesalers and display settings and
automatic recognition for forms and promotions! Registered members also have access
to special features such as downloading logos and high resolution images, the Business
Locator listing and the Build Your Own Sell Sheet service.
Q: How often do you update the inventory information on the Hanes
A: Wholesaler/distributor information is updated daily and reflects
inventory availability as of close of business the previous day.
Q: Can I use Hanes’ logos and images in my advertising and sales
A: Yes. If you are a registered member, you can download web and
print ready artwork from the Image Library.
The Image Library provides you with access to both high and low resolution images
to use for creating outstanding printed materials or web sites. Available images
include model photography, product photography and brand logos.
Q: I have a web site for my business; can I link to the Hanes Printables
A: Yes. If you are a registered member, you can download the Hanes
logos from our site to use as the link.
Q: How do I add a link to the site on my Android?
A: To add a link to your home page for this site, follow these
1. visit the site on your Android device
2. bookmark the home page
3. open the “bookmarks” screen, then long-press the bookmark
4. select “Add to Home Screen”